This is very different and serious
problem that is reported by iphone 5s/6/7 users. This seems to be a bug in the
iphone as it appears to make random call to known and unknown numbers. It is
not at all a pocket dialling by mistake touching and calling a number. Some
times the number dialled in completely unknown even belongs to some different state
that you never expected. The problem is reported with any change in iOS version
by upgrading iphone. The issue is also called as ghost call issue in
iphone and users are not able to understand why iphone is making calls itself. Below is some scenario for the issue reported in iphone:
-Somtimes the iphone calls last dialled number
-While some times iphone calls any number from contact list
-Very strange and weird occurence is when iphone automatically call uknown number which user have not even ever seen/dialled .
-Some only called one time, to a number
not in my contacts and that I do not believe I have had previous contact with.
As it appears to be very serious issue as
it has resulted in heavy bill amount to the customers. Network service provider
have cleary said that the problem is with Apple devices and nothing from their
end. So the possible fix in the iphone are as follows:
Fix 1:
Check iCloud account
If you are sure that you have not shared
Apple ID with anyone then there are chances that your account may have been
hacked; change your Apple ID password immediately, and make it a good, strong, password. If
you do share an Apple ID check with the people you share it with. It is possible
that someone is making calls using your Apple Id.
Fix 2:
Check Call Forwarding Settings:
This can be common mistake user have made
to set call forwarding from your phone. In this case all calls would be
automatically forwarded as per settings.
Go to settings>general>reset >
and reset network settings
After that
Go to settings> phone> and make
sure call forwarding is not on and calls on other devices is off
Fix 3:
Turn off Siri if not required
Some users fixed the ghost call issue in
iphone by my 6 plus by turning off Siri in lock screen. Go to settings/Siri and turn off access on
lock screen. For good measure I also turned off the hey Siri option. After this you would have no more problems of
unknown calls from iphone.
Fix 4:
Reset Bluetooth settings
There
are chances that for some strange reason iPhone thinks that phone is connected to a Bluetooth headset that is not
even on, and not only that it thought that Bluetooth is actually pressing the
dial button on that ghost Bluetooth headset. To fix this remove all paired
Bluetooth devices from the affected iPhone. That’s it. Restart phone and check.
Fix 5: Duplicate charger
Strange though if you are not using
original charger to charge your iphone it may result in this issue. Some users
have claimed that the calls stopped as soon as they got rid of the knock off
charger!
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