In an iPhone 6/6s running iOS 10.x/iOS 12, when user
took some photos and was able to view the thumbnail in camera roll. However
when the user tapped to open the photo,
the photo flashed up for 1 second, and then its quickly replaced by a grey box or gray screen.
It seems that iphone camera roll greyed out and iphones photo got corrupt
showing grey boxes in the picture.This is happening for every image taken with
the iPhone Camera app (iPhoto) since then. I tried to restart my phone and it doesn't
help. If you try to send the pictures across to any other iphone device still
the receiver won’t be able to see your picture and it will be greyed out or
black. Even When tried syncing the photos to my computer and they still show up
as gray boxes on the computer. The pictures appear in preview on
Photos on my Mac but upon import are grey again. Restarting the iphone or even
taking restoring from backup won’t seems to fix the issue.
Interestingly it has been observed by some
users that if you try to take photos from some other app eg whatsapp the
picture would come clear without any grey dots.
There are no official fix or statement given from Apple side to fix iphone
photos greyed out issue. Clearly this is an app or sofware issue from Apple side which is causing camer roll picture to become gray when opened.
How to recover grey photos on iphone 6/6s/7 and 8 plus
Step 1: Make some free space in the
device
it is observed that most devices affected
by the issue don’t much storage space left over, could be causing iphoto app to
work inappropriately.
Maybe your device is out of storage
space?
Settings → General -> Storage & iCloud Usage → Storage / Available
If you don’t have much space left in
storage make sure to empty some gigs of space and do a hard reboot.
Now make sure you are at latest version
of Apple iOS software version. First, upgrade to iOS 10.3.1 software by downloading it from, in Settings → General → Software Update.
Step 2: rebuild the iPhoto library:
·
Quit
iPhoto if it is open.
·
Hold
down the Command and Option keys on the keyboard.
·
Open
iPhoto.
·
Keep
the keys held down until you are prompted to rebuild the library.
·
A
dialog will appear with rebuild options. Select the options you want to use.
·
Click
Rebuild to begin the rebuild process. This may take a few minutes to complete.
·
Use
these guidelines to determine which options to choose in the rebuild dialog:
·
Select
the option(s) to rebuild thumbnails only if the thumbnails appear to be an
issue (gray, blank, missing or mismatched).
Do a Hard reboot to your iphone at the end.
Fix 3: Update to latest iOS version
Such issues are usually due to iOS software bugs. Apple is generally aware of such issues and will be working on the fix. Therefore it is recommend to always upgrade the iPhone to latest iOS versions.
Read : iPhone Xs best games
Do a Hard reboot to your iphone at the end.
Fix 3: Update to latest iOS version
Such issues are usually due to iOS software bugs. Apple is generally aware of such issues and will be working on the fix. Therefore it is recommend to always upgrade the iPhone to latest iOS versions.
Read : iPhone Xs best games
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