Recently with release of Apple new software many users
upgrade to the latest iOS 14 and are facing many troubles with multiples bugs
in iOS 14. One of such issue or bug is reported in the Facetime app. When the
user try to take Facetime photo with iPhone, the iPhone seems to confirm that
photo is taken but when checked in the albums it does not appears anywhere in
the iphone storage. When tried to take a photo during a FaceTime call using the
new live photo button on screen it doesn't save anywhere. The photos are
not saved anywhere either and I have storage. Please note the person you're facetiming also needs to have iOS
11, have you checked that? It also needs to be enabled in Settings-Facetime. The
Apple manual says “The live photo is added to the Camera Roll album or, if
you use iCloud Photo Library, in the All Photos album in the Photos app.”
what is more worrying is that even in iOS 11.4 users is not able to save photo in FaceTime. However there are not official statements from Apple on this and not 100% working fix found but below are some list of fixes which worked for some users.
- How to fix unable to save photo in Facetime on iPhone:
Fix 1:
Reset Facetime Settings:
Quite possible that upgrade to iOS 11, it has disturbed the
settings of Face time. To Reset the setting in iPhone please do, Settings>FaceTime>FaceTime
Live Photo>tap on, then off and then back on again
After turning
it on, off and they may come back on again after some times. Tested and
confirmed by some users.
Fix 2 (Workaround):
Wait for sometimes
The pics taken on Facetime may bot seems to saved in iphone
but for some users it appear after long wait (24 hrs) they do save BUT, they
only appears in the camera roll after a while.
Fix
3 : Restart/ upgrade
Please try a normal and hard reset of your phone this
will help all apps to initialize properly.
This may be a bug which may be fixed by Apple in recent upgrade to upgraded to iOS 14
and upgrade to latest iOS may take it to works fine Fix 4 : Toggle Facetime
Go to settings -> FaceTime-> Turn this off and On again . Now restart your iPhone and check again if you are able to save photos now.
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