Ever since upgrading to iOS 11 the
users are facing issue with their mail push functionality of iphone. Only get
Mail push notifications when in Mail or the Home screen but never on lock
screen or while phone in sleep mode. Otherwise all queued up messages
will only appear when user opens up the Mail. The issue is seen on both my
iPhone and iPad. Even the latest models of iphone 7 and 7+ have
this mail push notification issue. Toggling/changing settings IS NOT WORKING.
The iOS update has definitively caused settings to not work on the phone, and
it has disrupted how certain apps function as well.
Below are few fixes for : iphone 7 mail push not working in iOS 11
Below are few fixes for : iphone 7 mail push not working in iOS 11
Make sure that you have following setting enabled that, go to Settings --> Mail
--> Notifications --> here is where you will select the account(s) that
you want to enable the feature (you have to do it one account at a time), after
selecting the account toggle on Show on Lock Screen to show your emails on the
Lock Screen, you can also enable Show in History so when you are on the Lock
Screen and swipe up it will retain your emails there until you open the mail
app.
Fix 1: Check your
mail server
Push is only supported by iCloud and
Microsoft Exchange with the built in mail app, as it requires cooperation from
the mail server. Yahoo and gmail support Push, but only with their own
apps, not with the built in app.
To push and fetch for outlook in
iOS 11. Go to Settings—> accounts and passwords—>fetch new data then
select your mailbox and check mark for fetch or push.
For
paid Google G-suite accounts you need to install a Apple Push Certificate and
enable Device Management - as well as set up the account as an Exchange account
(not a Google account) on devices.
With
all that in place (and notifications enabled for the account) you'll get push
email an the relevant notifications.
Fix 2 : Wait for some
time
Since
Push for iCloud.com email stopped working on both my iPhone or iPad, Its quite
possible that it's not a device problem. It is observe that both type of
devices stopped working at the same time without changing any settings.
For many users the iCloud email
account is Pushing again to my iOS devices. The users claimes that they didn't
change a thing, didn't reboot, just like
last time for them, it just stopped working for a few weeks after the new iOS
release, then magically started working again
Comments