Many
new iPhone 8/iPhone 8 plus users are facing issue with custom ringtones as it seems there are
no custom ringtones. From iTunes as well users are not able to add the custom
ringtones, the user is not able to drag anything to ringtones folder. The
ringtones can be placed in as regular music song but can not be used as
ringtone. The issue is very disappointing as iPhone 8 is unable to upload
custom ringtones.
The
ringtone missing in iPhone 8 seems to issue with users who have upgraded to
iPhone 8 from older iPhone like 6s. The user’s complaints that the ringtones
were there in iPhone 6s but none of them are present in the iPhone 8. It looks
like that all custome ringtones are missing from iPhone 8 running on iOS 11.
To Fix
the custom ringtone missing from iPhone 8 on iOS 13 :
Step 1:
Connect your iPhone with the missing ringtones to your PC that is running
iTunes 12.7
Step 2:
After it connects, you will see your iPhone listed in the left menu, click on
it to open it up. Scroll down to where you see TONES and select TONES. A window
will open up and it will most likely be blank.
Step
3: upper left corner, click on FILE and
then click on ADD FILE TO LIBRARY.
Step 4:
Window that opened, find your ringtone, click on it once and it will be shown
as the selected file. Then...do not click on Open yet. Select the file again
and this time, drag it to the TONES area and drop it. Nothing will happen. Go
back to the windows window and click OPEN. The file will now appear in TONES.
Step
5: select and added all the missing
ringtones, click on SUMMARY, and then SYNC the phone.
Please
note for macOS : on macOS compared to above steps is that you drag from the
Finder into the Tones list to add rather than using the 'Add File to Library'
dialog. This should fix the issue.
Fix 2:
convert file format
Take
your ringtone that you created and put it in itunes.
Highlight
ringtone; go to file/convert/create apple lossless version.
Drag
apple lossless one to desktop.
Change
suffix from m4a to m4r.
Plug
iphone into computer, click iphone icon
drag
m4r into Tones
The
ringtone should work now.
Hope this works on iOS 13
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