iPhone 8 and
iPhone 8 plus are latest version of iPhone available but unfortunately these
devices are also facing many major issue. One such issue reported by many users
us when iPhone 8 screen becomes unresponsive out of nowhere. When trying to tap
an app icon on the home screen the phone was unresponsive. The screen of iPhone
8 became unresponsive. Force touch also does not work. No response to any swipes or presses or taps
on the home screen. This is causing major issue as in iPhone 8 won’t be able to
do a normal "slide to power off" Shut Down with the power key.
It is happening
very frequently for some users like 4 times in 24 hours since purchase. The
problem is sometimes easily seen while using 3d touch functionality in the home
screen. Or when you try to send a photo -- screen freezes and won't accept
command to message (or mail) photo. This happens 30-40% of the time. Below
mentioned trouble shooting does not seems to help much.
a) Restoring phone does not work, b) hard
reset does not work all the time, and c) getting a new phone does not fix it
either.
Many users
relate this issue to YouTube app downloaded, after the iPhone 8 plus has
YouTune app this is when the touchscreen issues started for them.
As the device
are on iOS 11 and the no other iPhone models like iPhone 7 and iPhone X has
such frozen screen issue widely spread it could be an Apple hardware issue. You
may try to replace your iPhone 8 at Apple store, just take Proof of purchase and
identity and they will see you have Apple care and Replace the device as this
seems to be hardware issues.
Since Apple has
no solution, you don't have any solution, at this point anyway.
Any solution for the issue :
Since Apple has
no solution, and seems to be hardware issue at the moment so at this point
there is no known working fix but you may see below steps in case it helps to
avoid iPhone 8 Phone Freez issue.
it might be an app that causes my phone to
freez, I had to reset my phone and installed the apps I had one by one, and it
started to freeze right after I installed a free message app, I delete it and
my phone was fine again.
You may also try
to do a force restart at the time you are facing iPhone 8 screen frozen issue,
To do a hard reset in iPhone 8->Press the Vol up, Vol, down, then hold the
power button till the phone restarted itself.
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