Many
iPhone X and iPhone 8/7/6 users are facing issue after upgrading to latest iOS
11.3 that while making calls speaker icon to change audio to speaker does not
seem to be active and is greyed out completely. The pic here show an example of
the same situation. Music and videos are fine through the iPhone speaker but
the Voice memo not working.
This
is very common habit of many iPhone users to turn on the speaker while on call
but after the iOS 11.3 upgrade the speaker icon is completely greyed out. Many
iPhone users tried to hard reset and restore their iphone from backup but
nothing seems to help to fix the issue.
For
many users the issue started to occur after using Bluetooth device with iPhone.
One user of Apple forum quoted the issue as:
“My
iphone 7plus has the same problem after updating to 11.3 last week.I connected
my phone to Bluetooth earphone once, and after that my phone cannot make any
calls. The speaker option is grey and cannot hear any sound.”
It
seems that iOS 11.3 was working fine and calls were made with speaker option
fine but after connecting the Bluetooth device the issue starts.
How to fix iPhone speaker option grayed out from call screen:
This
seems to be hardware issue than software bug in iOS 11.3, please find a
professional iPhone repair store and ask them to check the audio IC, it’s a tiny
little chip on the mother board. For your idea iPhone 7 Plus audio IC will cost
you around $60. If your iphone is still under warranty, please search help from
Apple Store. If not, get the audio IC checked, and most likely it will work for
you as well.
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