iPhone X/8 and iPhone 6,7 users are facing
issue while using carplay app to make voice call while seating in their car. When
other person calls and iPhone 7 is connected via CarPlay to car, person on
other hand hears voice distorted/
blurred which makes it hard or impossible for them to understand. On the other
side when iPhone is connected via Bluetooth there are no such issue seen and
the call works just perfect.
When
contacted the Apple customer care sometimes the response is received that its
issue with car manufactures, which is not at all convincing as the same car system
works fine with earlier version of iOS and no such issue in voice call with
carplay was reported. It's certainly an APPLE issue, As after upgrade to iOS 11.3 update and all of CarPlay calls are
garbled. CarPlay works fine all but voice calls out. Sounds like broken speech.
The issue is seen across all car like Beetle, BMW, Jetta etc. Even upgrade to
latest iOS 11.3.1 does not fix the issue.
To
fix the issue if you try to reset the network, or reset your iPhone, does not
seems to fix the issue. However there are certain reports that this has been
verified as an iOS 11.3 problem by plugging in multiple pre iOS 11.3 phones
into the same car using the same lightning cable.
How
to fix iPhone carPlay voice muffle to poor quality with iOS 11.3:
Honestly
speaking there are no working fix for the issue as it is a bug in iOS system
and resetting/enabling-disabling setting will not help to fix the issue.
However you can avoid the issue by following:
Fix 1: Restore the
iPhone to older version
A
simple solution to this issue is to restored iphone back to the iOS version
where (eg 11.2.6) where you have never seen this issue.
Fix 2: Upgrade to
latest iOS releases
Some
users report that after upgrading to iOS 11.4 beta the calls seems to better
quality of voice on carPlay but the issue is not completely fixed. So as soon
as the iOS 11.4 is released it is recommended that to upgrade the iPhone to it
as Apple may fix it in that.
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