Many
iPhone X /XR/ on iOS 12 customers are facing issue with iPhone X getting frozen / stuck while
ending a Facetime call on the iPhone X. Its been more than six months that
Apple has launched iPhone X and the phone is giving great experience to user.
The iPhone X is equipped with some new feature like FaceID, OLED screen etc
which sets the standard apart from other competitive models. The design of
iPhone X is quite different from other older version of iPhone and user has to
learn new way to turn off phone, hard reset, screenshot etc.
 |
| iphone XR stuck on facetime call ending |
The
issue with Facetime app is while making Facetime audio/video calling to a contact
and after the user ends the call the iPhone got stuck on the screen. It will
stay like this for long time. When the iPhone X is stuck on Facetime call
screen users are not able to restart of turn off the iPhone. Or even could not
kill the app. Clearly cannot reboot iphone X in the regular way once it is
hanged /stuck in the Facetime call screen. Some users are waiting to battery to
die out to iPhone can restart itself. “iphone
x stuck on facetime ending” -The issue is even reported with latest iOS11.3
as well.
How to fix iPhone X/XR/XS Max stuck on FaceTime “call ending” screen : iOS12
Fix 1:
Reboot from setting
Go
to settings->general->scroll all the way to end ->shut down-> it will shut down
your iPhone X. Now you should turn in back on and phone should be normal. But
the issue iphone x frozen on facetime will occur again after next Facetime call
and you have to keep rebooting your iPhone. Having to restart phone from
settings every time I use FaceTime is really annoying.
Fix 2:
Try a hard reset:
On
your iPhone X: Press and quickly release the Volume Up button. Press and
quickly release the Volume Down button. Then, press and hold the Side button
until you see the Apple logo.
But restarting or hard resetting the iphone
each time this happens which is every other FaceTime call is not at all
expected from an expensive phone. When contacted the Apple customer care, there
are no updates or any fix available to them. They are only recommending restarting
the iPhone to get rid from this which is very annoying. Clearly Apple should
address this issue ASAP in upcoming releases. So if you are also facing this
issue you should also keep updating your iPhone X to latest version to check of
Apple have fixed in the current release.
Hopefully this will fix the issue for you.
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