iPhone 5 and 6s even
iPhone 7/8/X users are sometimes all of sudden are facing issue with calls that iPhone is not making
any calls but can receive or send text messages. When user tries to make a call
for uknowne reasons iphone gives the message "call ended" and it
hangs up. The issue is even reported with latest iphone X/8 with latest iOS 11
and iOS 11.4.1 as well.
Usually the iPhone not
able to make calls can occur in different possibility and all of them can
happen to one users at different instance of time. Following are details of
possible issue users may face when call related issue are seen in iPhone :
-iPhone won’t make or
receive calls but can text fine
- iphone won’t make
calls but will text
-iphone can’t make calls
after update to iOS 11/ iOS 12
-iphone can't receive
calls but can make outgoing call
-can't receive calls on
iphone 6
-cant make outgoing
calls on iphone 6
-iphone 7 not receiving
calls but text work normally.
-iphone 6/7/8 won't
receive calls but can call out and text
In case all of a sudden
you can’t make outgoing calls on your iPhone 5s/ 6s first please check with network
carrier provider if they stopped your service due to undue bills. As you must
know some service providers will deactivate outgoing call services and allow
text and incoming calls only due to late payment or unpaid bills. Further as
part of basic troubleshooting make sure you have turned off DND , call
forwarding, airplane mode settings to avoid any calling issues to arise.
HOW TO
FIX IPHONE X/8 AND IPHONE 7/6S/5S CAN’T MAKE OR RECEIVE CALL BUT CAN TEXT WITH
IOS 11 AND IOS 12
Fix 1 : Stop sharing icloud account in different iPhone
Please ensure that you
are not using same apple id on different iphones. This will make missed calls,
calls etc appear on other phones. Please logout from all other Apple devices
and once logged out please test with unique apple id.
Fix 2: Disable line id restriction
You can disable Line ID
restriction in your iPhone which could have cause this issue. Just dial *#31#
from your iPhone and will disable the settings. This will show as message popup
“Setting Interrogation Succeeded, Calling Line ID Restriction Disabled” Check
again and things should be normal.
Fix 3: Reset network setting
The issue could arise
due to issue in network settings of iPhone, including problems on making and
receiving calls would just require a simple network reset to properly work
again. It is highly recommended to do network resetting in cases when iPhone is
facing issue in making calls.On your iphone Settings-> General->
Reset-> and then select Reset Network Settings. This method has fixed iphone
outgoing calls issue for many users.
Fix 4: contact blocking settings
In case you are not able
to make call to one single number from iPhone please Verify contact blocking
settings. You could have added the number accidently to in the block list, that’s why your outgoing
call won’t connect. In this case, go to Settings-> Phone-> Blocked, and
make sure the phone number is not in the list. If the number is there, remove
or unblock that number.
Fix 5: Update carrier settings
Sometimes outdated
carrier settings can cause unreliable calling in iPhone and outdated system won’t
connect properly on network and you may face iPhone not able to calls
intermittently. Carriers’ settings updates are small in size and contains
update such as network, calling, cellular data, messaging, personal hotspot,
and voicemail settings. To get such updates please check the version as per
below steps and check with your network service providers to send the latest
update released by them. In fact these updates can include relevant settings
updates from Apple and your carrier..
Go to Settings-> General-> and select About.
Now on the message
screen you see the carrier version and usually will be asked for update if available.
Follow the onscreen instructions to install available carrier updates.
Fix 6: Reinsert the sim card
Please try to take out
your SIM card and clean it then restart your iPhone. Please test again with
making calls. The issue could be also with you sim card so please test with different
sim as well.
Even if after trying all
these fixes you are not able to fix the issue, in that case you should book appointment with
your carrier service provider and also with genuine Apple bar.
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