iPhone X/8/7/6
users after upgrading to iOS 12 are facing issue in mail push notification not
working for sub folder in any mailbox. In iOS 12 notifications are received only
from the inbox mails, but not from the subfolders. This is really a big problem
for iPhone users who are using mailbox with hundreds of sub folder and rely
upon them for any notification. Even trying to delete and add the mailbox will
not help to fix the issue in iPhone with iOS 12.
iOS 12: no push notification for sub-folder mails: image-apple.com |
But in
iOS 12 there are no notification for subfolder mails anymore and before iOs 12
the notification works perfectly for each subfolder/mailbox. Apple have
suggested to add the folder as additional mailbox but not
working for many users as still no notification for subfolder emails in iPhone
8/7 with iOS 12/ iOS 11.2/ iOS 11.4 also.
How to fix no notification for subfolder mail in iPhone/ iOS 12:
Workaround 1: Add contact to VIP list
Please
add the contact to your VIP list in Mail app, that list has separate
Notifications so they can still pop up on your locked screen. Could be easily
done for most important mails/contacts.
To add
people to VIP list in your mailbox:
1. Open
mail app in your iPhone and Tap Mailboxes in the upper left corner of your
screen
2. Tap
the VIP inbox directly underneath your regular inbox.
3. Tap on
Add VIP.
4. Tap
on the name of the contact you'd like to add to VIP.
5.
Done. The contact is in VIP list now.
Workaround 2: Mark the subfolder as Favorite Mailboxes
In case
you are missing notification in iOS 12 for sub folder mailbox, please try below solution
:
1.
Go into your Mail app -> click edit in the
top right -> select Add Mailbox
2.
Select all of the sub-folders in your mailbox
you need to receive push notifications for and select Done
3.
Go into the Settings app > select Mail >
select Notifications
4.
You should see an option that says "
Favorite Mailboxes"
5.
Open Favorite Mailboxes and configure your
preferences for mail notifications.
After
you finish you should now be able to receive notifications for those
sub-folders based on the notification preferences you set in Favorite Mailboxes.
Workaround 3: Change rules to copy emails to subfolder
To get push notification in iOS 12 for subfolder mailbox : You can
change to rule to move your emails to other subfolder in iPhone. Like in
Exchange if you have rules set up to "move" emails to a subfolder is
to uncheck it and make a new rule where you "copy" the email to the
subfolder. It will create duplicated emails but main inbox and subfolder but at
least you will get notifications until the fix is officially released by Apple
about this.
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