iPhone
XS and iPhone XS Max users are facing random unexpected restart of iPhone Xs.
The flagship phone from Apple was releases in Sep 2018 and is very popular
among iPhone users. But the iPhone Xs is also not safe from issues and reported
with some basic issues like iPhone XS restart after crash. The iPhone XS screen
freezes then crash to black screen with rotating circle ( respring). In this
post we will discuss about fix for iPhone XS unexpected restart.
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| iPhone XS random reboot |
The
iPhone XS restart is completely unexpected as the battery health is still good and
the phones goes OFF and comes back ON again. The iPhone XS sudden turn off will
occur at any instance of time like using Whatsapp, FaceBook, Instagram, playing
games, Apple wallet, listening to music and my phone will turn off and I will
check my phone and see the apple logo turning it on by itself. The iPhone XS
unexpected reboot can occur due to many reasons like app crash, iOS crash etc.
One
user reported it as :
“Same
exact thing here on XS 64 GB on T-Mobile. 2-4 a day. Had for 5 days and driving
me crazy. Very common when waking from sleep for me. Hoping a software fix
incoming to resolve.”
How to fix iPhone XS Max restarting randomly
Fix 1: Force
iPhone XS to restart
First
thing to fix such issues is to Hard Reset the phone. It is like battery removal
process for devices with non-removable internal batteries like in iPhone XS. It
does the same job as a soft reset without affecting any data saved on your
phone’s internal memory.
To
force restart the iPhone XS:
-Press
and quickly release the Volume Up button.
-Press
and quickly release the Volume Down button.
-Press
and hold the Side/Power button until the Apple logo appears.
Wait
for your phone to finish booting up then see if that fixes the problem. If your
iPhone still crashes or freezes, then move on and try the next applicable
solution.
Fix 2:
Check for dateTime bug for crash
Back in
2017 iPhones were reported with crash due to DateTime bug. Apple had
recommended that affected users set their device’s date back by one day. Here’s
how to do that:
-Open
Settings
-Select
‘General’
-Scroll
to ‘Date & Time’
-Disable
‘Set Automatically’
-Use
the slider to turn the date back to December 1st
Fix 3: Force
close background apps.
Keeping
background apps help you multitask your work. But when a new software
implemented, there is a chance that any of these background apps would crash or
freeze. If this happens, it is also possible for your iPhone system to become
affected. To make sure this isn’t what’s causing you this trouble, try to force
close your background apps.
Also
please make sure the uninstall any rouge apps from your iPhone. The reason why
this happens is that the app may no longer be compatible with the latest iOS
version running on your phone and therefore it needs to be updated too.
Fix 4: Restore the iPhone XS without backup
Quite
possibly you have upgraded to iPhone XS from some older version of iPhone and
used the backup in new iPhone XS. So to narrow down the issue please make sure
to reset the device as new(keeping backup). Once you have your iPhone as new
please don’t restore the backup from iTunes and test the phone without any old
data. If you iPhone XS works fine there is something issue with backup that is
causing iPhone XS unexpected restarts.
Fix 5:
Update the iOS 12
It is
very much possible that the iPhone XS restart issue is a software bug. Many bug
reports are submitted to Apple about it and Apple is working on the issue.
There are reports where with iOS 12 beta 2 the issue is not occurring anymore.
So hopefully in upcoming iOS 12.1 will have fix for iPhone XS unexpected reboot
issue.
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