iOS 12 has come with
very useful feature Screen Time, which can be used to monitor and control time
the user spend of apps. The feature works fine with family sharing. The great
part of feature is that you can add your children or family member and restrict
the screen time. The screen not showing child/family member data is reported more
often after upgrading to iOS 12.0.1 on almost all types of device like iPhone
Xs, iPhone 8/7/6, iPad etc. (Read this article to know how to set up Screen Time as Parent/Child)
The issue is that after
configuring screen time on kids/family members, it is still missing from the
iPhone. After successfully setting up child iPhone screen Time as “Set up as
Parent”, The parent iPhone is not showing all family iPhone in Screen Time
setitings (Settings → Screen Time → All Devices → Devices).
Other issue with screen time is that it was working fine after initial set up
but later on after few weeks usage, the
screen time app has stopped showing child data. When looked further the
restrictions are there on child iPhone and working fine, it is just the usage
data missing from screen time of child iPhone in parent phone. Usage does
appear on the kids’ devices.
Once iPhone user reported as :
“I have screentime set up on my kid’s phone and iPods. All of the
restrictions are working but it is only showing me 1 child’s usage info. The
other 2 it just says when they use it their info will appear there. When I
check screentime on their devices, it shows me the usage info. How do I get it
to show up on my device in screentime?”
The screen time app not showing
family data is more problematic when you have setup more than one child in
iPhone. The parent iPhone will keep on showing data for one child while not for
the other.
How to fix Screen
time not showing children data :
Fix 1: Sign out and
sign in to iCloud
On the parent iPhone,
please log out from the iClound and log in again. For many users logging out/
in has fixed the issue and they can see all child screen time data after that.
Fix 2: Remove and
Add from family sharing
There are reports that the
child you can’t see is the one whose account was originally set up as an adult
and whose birthday was changed later on. The child who was set up originally as
a child account has no issue. To fix this issue :
1) Turn off screen time
for that child. Disable it all together. Please note you will lose all screen
time history when turning off.
2) Remove child from
family sharing. If child is under 13, change DOB turnover 13, then remove.
3) Add back into family
sharing. Change DOB back if necessary.
4) Set up screen time
once again. Now it should work fine.
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