iPhone
X/7 plus users facing issue where the iMessage read receipts are not working
after upgrade to iOS 14. iMessage do provide an option to check read receipts,
provided you have turned on the option. But many users are finding that even
the option is turned on for each contact individually the read receipts is not
working in iOS 14. When you will try to send a message it will only say “Delivered”
but no information about read receipt are now shown in iMessage in iOS 14. In
many cases read receipts not working for one person.
iMessage read receipt not working for one person. iOS 12 |
To
access read receipts the receiver needs to go to Settings > Messages >
Send Read Receipts. Verify that it is
turned on. But even when the user tried toggling the ‘read recipts’ option on
both phones and restarting but nothing works. In some cases the issue is more specific
like can see everyone else's read receipts except for one users.
This is
very annoying that as the latest iOS 12.1.2 has this issue and read receipt randomly
stops working. This seems to be a iPhone message bug in iOS 14. Even on
the latest iPhone 11 Pro Max/ XR/XS/X/7/6 you can see this issue occurring frequently.
How to fix Message Read Receipts not working on iOS 14, iOS 12 and iPhone XR/XS Max/X/8/7/6s Plus :
Fix 1: Log out and login to iMessage
Signing
out of iMessage and signing back has helped many users to fix the issue. So
please try this and logout login with Apple ID again. Please make sure to this
on every device. Let us know in comments if this helped. If this also did not
help to fix read receipt message CHANGE your Apple ID email and it should start
working.
To sign
out of iMessages follow these steps:
- ->Goto->Settings
- ->Messages
- ->Send & receive -> Apple ID
- ->Then sign out.
- ->Sign In again.
Fix 2 : Turn on Send receipt on both devices
Please
check of do the people you're texting also have read receipts enabled? In order
for them to work properly, both devices that are part of a conversation must
have them enabled.
Fix 3: turns on “full” read receipts
If the read
receipts not working for one person, the issue started only after the user have
upgraded to iOS 12.0.1/iOS 12.1. So must be a bug in the iOS 12 release. As a
workaround to fix the issue is to turns on “full” read receipts for everyone.
This way it will also trun on read receipt for specific person for whom you are
not receiving the receipt message.
Fix 4: Delete the chat
Seems
like deleting the entire conversation then start a new chat will fix the issue.
So just give it a shot but do remember to take backup as you might lose
important data.
Fix 5 : Factory Reset your iPhone
If
nothing helps you so final option is to factory reset the iPhone. So first back
up your iPhone ->factory reset you’re iphone (from Setting)->Restore
iPhone from latest backup.
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