Some user are complaining that
after upgrade to iOS 8.x on iphone they are facing issues and trouble with 3
way calling and conference call. However some have reported the problem with box opened set also. This annoying calling issue in iphone has created problems for many users and Some reported steps when problem is faced goes as below:
1. When I try to add a new contact to ongoing call, use is unable dial
the second number.
2. Sometime user is able to dial the second number but cannot merge the calls to setup a conference.
3. If successful, not able to setup a conference call on iphone.
4. Once finished talking to the second call, cannot go back to the
first call. Even tried to swapping the calls on iphone, it does not works.
5. If somehow able you are successful to setup a conference call on iphone, when one line drops out of call, user is
still seeing on screen "multiple calls" or "conference"
call going although just talking to one person.
This is Quite frustrating, as this issue is problem in very basic
feature of iphone i.e calling system. Read this article for help.
How to fix the conference call issue in iPhone, merge and swap issue:
There is troubleshooting and tips available to fix the
broken conference call feature in iphone:
1.Make
Sure your network provider (cellular data service) provide you the merge call
facility on your phone to setup conference. Once you have the facility then you
can merge calls as explained further
2.Try to change below network related settings:
1. Settings > Cellular > Enable LTE >
Select Voice and Data (change if was set to Data only).
2. Settings > General > Reset > Reset
Network Settings and confirm.
This may immediately remove call
conference problem in your iphone. Restart
your phone and check if the problem is occurring on 3 way calling.
3. Check with Tech Support of your network provider
(eg verizon) for 3 way
calling feature. They can add this feature remotely for your iphone and make sure
the phone has all of the features that are included with your package it should
work for you to fix the conference call issue.
Reset Network settings |
Comments
I have been through 5 iPhone X’s because I thought the phone was the issue.....it’s not! It’s Verizon! They won’t let me out of my contract (still paying for the new iPhone that doesn’t let me conference call which I need to be able to do for work). The only thing left for me to do is get a lawyer. Would anyone like to join me in a class action lawsuit against them?