Many
iPhone 6s/7 users or even latest iPhone X and iPhone 8 plus users are facing
issue on iOS 11 with music app that Music keeps pausing / skipping
automatically. This is sometime happening very quickly. Siri would be
activated, music would skip and pause, it was very annoying. The music will
randomly pause or skip to new song at some random place in the song. Sometimes
it works fine, and sometimes it will do this so frequently that makes it very
annoying to listen to music. The music app issue started after upgrading iPhone
to iOS11 (iOs11.2). Even when played
music out of the phone speakers and had the same pausing issues. The issue is
reported with good data connection and WIFI connections and seems to
independent of data speed.
Affected devices: iPhone 5, iPhone 6/6s, Iphone 7/7plus, iPhone 8/8plus and iPhone X
Affected devices: iPhone 5, iPhone 6/6s, Iphone 7/7plus, iPhone 8/8plus and iPhone X
The
issue is also reported when users connect iPhone music to wireless speaker the
audio playback skips and often disconnects itself. The problem is not only for
music apps but for also on other apps such as podcasts, audible books, spotify.
What is more worrying is that latest iPhone 8 plus and iPhone X have music pausing
and skipping issue. This seems to be
linked with notification received on iPhone, eg on snapchat notification is
received the music pauses but it happens even when user don’t get a
notification. There seems to be a connection between the playback pausing and
receiving a notification. Even the music skips when listening to it via
Bluetooth in a vehicle.
iOS
11.2.1 is version when many iPhone X owners seemed to start the music
interruption issue. One user reported the issue as
“I
was having the same problem where as when I get notifications my youtube video
will pause and my music would stop when opening Snapchat or getting a message
on Snapchat but I turned off my airdrop and it stopped pausing a canceling my
music when opening Snapchat”.
To
Fix this issue please try below solution and check if they helps:
Fix 1: Reinstall the
music app
It
could be a reason that after upgrade to new iOS the music app is nor working
properly. In this case Try deleting the music app and reinstalling it.
Fix 2: re-download
songs
This
could be seemingly due to the file table for music being corrupted on the
iPhones after iOS upgrade. Remove the download and download these songs again.
Worked for many users in past years as this problem even predates Apple Music
(it was also present with iTunes Match).
Fix 3: Resync iTunes
If
it is due to corruption issue of some
sort in music app, if you use itunes and resync/reinstall all songs from
iTunes, the song should not skip anymore.
Fix 4:Buy new
adapter and earphones
[iPhone
7 onwards] Test it with other earphones and
new adapter: it may be the 3.5mm jack to lightning adapter issue. Please
buy new adapter and new headphones (Should cost around $30). For some iPhone 7
user this stopped music app song auto shuffle issue.
Fix 5: Turn off Siri
Siri
can be one issue causing false signal to disturbed music playback. Turn off
"Hey Siri" and test music app.
Fix 6: Disable raise
to wake
Make
sure your iPhone orientation is locked and turn off raise to wake feature by
Going to Settings=> Display & Brigthness => disable the Raise to
Wake.
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