iPhone
users are facing issue with importing photos to PC/mac that when they have many
photos stored in their iPhone. While importing the photo the users are getting
error “no new pictures or videos were found on this device”. The same
issue is found while transferring video to PC.
Even
the issue is faced with latest iOS 11 , Upgraded to iOS 11.2.2. Suddenly
importing photos to Win 7 PC doesn't work anymore, even though it's worked for
years. "No new pictures or videos were found on this device". To fix
the iPhone import issue please try below fix:
Fix 1:
Make sure phones is unlocked
Before
doing anything, simply try unlocking your Iphone before plugging it into your
computer.
Fix 2:
iCloud setting
Make
sure you have iCloud app installed on to your windows PC
Set up a folder where you want to download all your icloud pictures.
Set up a folder where you want to download all your icloud pictures.
Once
you see all the pictures in your iCloud folder (that you selected) do the
following steps on your phone: Go to Settings->Photos->iCloud Photo
Library --> Turn if off
It
will give you an option to download all icloud photos on to your phone, I
didn't opt for it since I didn't have enough space and all my pictures anyways
were in iCloud folder that I had chosen after downloading iCloud app.
Once
you turn it off, connect your phone again to Windows PC
This
time the PC will be able to scan all the picturs and videos and you will be
able to use import wizard. (it might give error for couple of files -'it gave
to me', i ignored the files with errors and was able to download all the files
successfully and clear up my phone space.
Fix 3:
User file explorer in PC
Connect
iPhone via USB. After a few seconds, the dreaded "No new pictures . .
." message comes up. Close this message.
Open
File Explorer-> You'll
see your iPhone listed-> click on your iPhone name -> When the iPhone
sub-folder Internal Storage shows up -> Right click and choose
the option "Import pictures and videos". now see all the sub-folders
on the iPhone that contain your pictures & videos and begins searching
through these sub-folders to find any new pictures or videos.
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