For
many iphone 7 users Voicemail
transcription is not working after iOS 11. The visual transcription just
“disappeared” from Iphone 7 plus and other iPhones as well after the upgrade to
iOS 11 and latest iOS 12. There was no issues prior to latest iOS 12 / iOS 11
upgrade and the issue started to happen after iOS 11 upgrade only.
Go to Settings> Suri
& Search >turn on "Press Home for Siri". Then do a reset (hold
home button and on/off button at the same time for 10 seconds). After this the
visual voice mail will work gain and now you can turn off the above settings..
Visual Voicemail has
been available on our iPhones from long backs since 2007. As you may know that
visual voicemail is a carrier service provider and the Visual Voicemail feature has some carrier
constraints. If you recently switched your cellular plan, you may want to check
out if your new carrier supports this feature in your country of residence.
Fix 1: Turn On/Off Siri
Furthermore you can try
by changing Siri language , turn off British Siri and turn on American English
Siri. Settings- Siri and Search - Language English (United States)
.
Fix 2: Check for carrier update
As mentioned voicemail
transcription is carrier provider service, so always make sure that you are on
the latest carrier service update (Tap on Settings > General > About and
check next to Carrier). To do so you can ask you carrier service provider for
updates.
Fix 3: Call forwarding settings
Call Forwarding setting
in you iphone typically overrides your voicemail system. So make sure that you
are not using a Call Forwarding service to transfer calls onto another number.
If this is the case, those missed calls with Voice mail are not going to show
up on your visual voicemail.
Fix 4: Reset Voicemail password
Quite possible that
after the upgrade the iPhone is not able to access the voicemail. In such
cases, lease re-enter the password settings>phone>change voicemail
password .please restart your iPhone and reset network settings, it may help to
get visual voicemail back. Next steps should be to reset your voicemail
password, Try to Reset your Visual Voicemail password. This is the password
that you have setup with AT&T or Verizon. For this you can simple call the
service providers or reset voicemail password from portals.
Visual Voicemail
requires that you have a strong cellular connection, please make sure you have good
signal or test with WIFI network to load the voicemail trasncripts.
Please let us know if
this helped you and if you have any questions or comments below.
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