The Samsung
S7 Edge is randomly pausing video and games while in normal use. The video pauses
or hangs in the Samsung S7 edge set very frequently like in every couple of
minutes while playing a game or watching a video on YouTube. The video is
running fine behind as the sound continues to play normal. Even when you are
playing a game, the Samsung s7 will freeze the game on screen but the games will
continue behind and when it resume you will find games in different state .
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| Samsung S7 edge video keep pasuing |
The
same issue is reported with Samaung galarxy S7 Edge, S8, S9 and S10 series
where the video or games will pause randomly. The Samsung screen will freez no
matter which app you are using to watch the video. The video will freez in
Youtube, Facebook, Snapchar on Samsung S7 edge and S8 sets. Even the iPhone
XR/XS/8/7 are reported with freezing video and games problem from very long
time. The data connection is very good on these sets but still it hangs a lot
while paying videos.
How to fix video and games randomly pausing on Galaxy S7 Edge:
Fix 1: Turn off Multitasking
The
S7/S8 users who are facing video keeps pausing every 10 seconds or less, may
try to fix the issue by turning off multitasking on their Samsung phone.
Turning off the multitasking seems to fix the issue and video do not pauses
anymore in Samsung s7.
Settings/Display/Increase
Touch Sensitivity -> Uncheck this
Settings/Multi
Window->Turn this OFF
Fix 2: change Keep the screen off settings
Go to
settings -> display settings -> "keep screen turned off” Turn this
to off and check if still facebook and youtube videos freezes on Samsung S8/s9/S7
edge.
Fix 3: Clear the application cache
Sometime
the issue is with the application itself like youtube, facebook that causes
them to slow down or pause videos. Clearing the application's cache resolved the
issue for many users.
1.
From a Home screen, navigate: Apps icon >
Settings > Applications (Device section).
2.
Tap Application Manager.
3.
Tap the appropriate app.
4.
Tap Storage.
5.
Tap CLEAR CACHE. This option may not be
available for some apps.
Fix 4: Check for virus and malware
It
could also be something else like a virus, malware, bad app, etc. To check put
the phone in "Safe Mode" and see if you get the stopping. You won't
be able to access most apps in that mode, so you will be limited on what you
can test. However, if it doesn't happen in there, then it is likely a virus, malware,
or bad app.
To get
into "Safe Mode" please do the following.
1.
First turn off the phone.
2. Next
press and hold "Power" until you see the manufacturer’s logo on the
screen, then release the power button.
3.
"Quickly" press "Volume Down" and hold it for few seconds
until you see the message "Safe mode: ON" or something similar.
4. If
you wanted disable it, simply repeat the steps above, and you should see
"Safe Mode: OFF" rather than on.
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