Many
iPhone users are facing issue with Apple Carplay that while receiving an
incoming call there is no voice sound coming out from Car audio system. The
issue is spread across different iPhone and card models like Land Rover, BMW,
Benz, Audi etc. The issue happens on the latest iOS 12 releases and Car audio
is not working for incoming calls only. The user cannot answer inbound/incoming
calls on CarPlay - only option to hear is speaker on the phone.
 |
| Apple CarPlay no sound for incoming call on car speakers with iPhone |
Incoming
falls on Apple CarPlay stopped working with iOS 12 update and reported with
latest iOS 12.2 versions as well. Apple Carplay works normally for all features
and just not for incoming calls. When an iPhone X users receives a call and after
accepting call, Audio source sets to the phone earpiece with the only option to
switch to speaker. The iPhone user is
not able to receive any incoming call on Car Audio while using USB cables or
USB ports in the car.
One
user reported the issue
“I
have a Jaguar E-Pace, and having this exact same problem. I'm not sure when it
happened (and what changed to cause it), but it is happening 100% of the time
on incoming calls. I basically can't answer calls when driving (as per someone
else's comment I'm not playing around with phone whilst driving) - this is
utterly useless!! I've tried multiple USB cables and USB ports in car - same
problem always happens. I'm hoping an imminent iOS update will fix the problem,
as I'm sure it's not the car (that software definitely hasn't been updated to
cause the issue in the first place)...”
How to fix Apple Carplay
no audio for incoming calls on iPhone XS Max/XR/8/7/6s Plus :
Fix
1 : Check call routing
Make
sure to check call routing settings in the iPhone like if it correctly
configured , to check that go to -> Settings>General>Accessibility
that you have Call Routing set as Automatic
Fix
2: Check with the car dealer
There
are fair amount of chances that apple
carplay no voice issue could be with Apple carplay or car manufacture software
like JaguarPlay etc. Therefore you should also check this with the latest
software for their (car) system. Some users do claim that getting a software
upgrade from dealers helped them to fix Carplay issue.
Fix
3: Update the iOS version
As
Apple is aware of these issues and hopefully it will release a permanent fix
for CarPlay issue. There are some reports that iOS 13 beta version do fix this
issue. So you can wait for official release of iOS 13 for permanent fix for the
issue. Otherwise if it is very urgent for you to get a fix you can register in
their development program and request for beta version update to iOS 13 beta.
Comments