iOS 13.1: Instagram stories sound muted/cut when iphone in silent mode


With launch of latest iPhone 11 Pro Max and new iOS 13, Apple have launched so many new features in the iOS 13 like dark mode etc. But many iPhone users are facing multiple issues with iPhone on iOS 13/ iOS 13.1 which are related to either iPhone performance or its operation. Not only the iPhone XS/XR/ 8/7 Plus phones are impacted due to this but many apps are also impacted due to iOS 13 udpation.



As mentioned, one problem faced by iPhone users with Instagram app also. The issue is in iOS 13 Instagram stories do not play any sound or are muted when iPhone is kept in Silent mode. The issue is only when iPhoen is in silent mode and there are not issue in ringer mode of iPhone. This seems like iOS 13 has caused Instagram stories to mute its sound due to which iPhone do not play instagram sound at all. This is very frustrating for iPhone users as this was never the case with older iOS 12.

One iPhone user quoted the issue :
“not able to hear sound of instagram stories when my iphone is on silent mode. Previously i was working fine when I didn’t updated to ios 13. I was able to hear sound of instagram stories on silent mode by pressing volume up key but in ios 13 it is not working i have to switch to ringer mode for stories sound.”

How to fix Instagram stories not playing sound in iOS 13.1 on iPhone XS Max/ XR/ 8/7/6s Plus :

Fix 1: Check for pending Update

Quite possible that with release of iOS 13, Instagram have also released new version of it, while addressing iOS 13 changes and if so, there will no such issues in the latest version. It is always recommended to update the apps from time to time.

Fix 2: Reinstall the app
Sometimes the apps does not get installed properly after restore/update process of iOS 13. To eliminate any such issue you should consider reinstalling the app and it is quite possible that any minor bug due ti installation will be removed by this.

Fix 3 : Report to Instagram

iOS 13 is not only a big change for users but for app developers. It is possible that iOS 13 changes might have   broken instagram, which needs to be addressed by Instagram. If you keep on facing this issue you should report this problem to Instagram for permanent fix :

Fix 4:  Reset network settings on your iPhone .

A network settings reset may be necessary especially if the new update may have bobbled the phone’s network configurations. As a result, network errors occurred and are thereby afflicting network functions and online apps including Instagram. Tap Settings from the Home screen.
  1. Tap General.>Scroll to and tap Reset.>Select Reset network settings from the given options. > Now, enter your device passcode to continue.>Then tap to confirm settings reset.
iPhone will restart automatically when the reset is finished. After the restart, set up and connect to your Wi-Fi network to use Internet services on your device Instagram, launch the app and see how it works.


Hope this article helps you to fix the issue.

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