iPhone
XS, 8 users are reporting issue with latest iOS 13 update that after updating
to iOS 13, all photos /images previously sent and received through iMessage are
gone. The photos in iMessage were accessible with iOS 12.4 but after updating
iPhone to iOS 13 Photos in iMessage disappeared. This can be serious issue for
many iPhone users as the photos means a lot sometimes to a person.
 |
| iOS 13: Picture missing from iMessage conversation |
To
check list of list of photos exchanged in iPhone you have click on a message
followed by the ‘i’ buttom on the message thread, but the picture list appears
to be empty. Which is a surprise for iPhone users are they might lost some
important photos or data due to this issue in the iOS 13. iMessage images not coming up in info tab on
iOS 13.
One
iPhone X reported the issue :
“I’ve just installed the iOS 13 update and I was excited to see
the new features, only to discover that all of my photos have disappeared. The
strange thing about it
is that
the names of all of my albums are still there, but none of my photos, which to
me, means I should be able to get them back. My photos are very important to
me... please help.”
How to fix iMessage pictures/images/media missing after iOS 13 update on iPhone XS Max, XR, 8, 7, 6s Plus:
Fix 1 : Wait for sometime to restore pic in iMessage
The
major updates generally reset the complete iOS system and sometimes apps takes
time to restore data from older version. Which can be a cause that your photos
in iMessage are not loading with iOS 13. In this case just leave the phone in
charging mode (Turn off battery power saver mode) and a fast WIFI network. The
photo will probably
Fix 2: Scroll and find in the conversation
The photos missing in iMessage on iOS 13 seems
to be a bug in iOS 13, as you can not see the
photos when you click on a message followed by the ‘i’ button all
messages exchanged are gone. you can scroll through the conversation they should all
still there as before.
Fix 3: Toggle iMessage
Off and On
Go to Settings > Messages and toggle
iMessage off. Restart your device and then return to those same settings and
toggle iMessage back on.
If that didn’t do the trick, try signing out of
iMessage and then signing back in with your Apple ID.
Go to Settings > Messages > Send &
Receive. Tap your Apple ID and choose Sign Out. Wait a few seconds, and then
sign back in with your Apple ID
Fix 4: Hard restart the
iPhone
Hard reset can help any app to restart again in
the system and recover from pending issues. You should try hard resetting the
iPhoen and check if this helps to recover the iMessage pics in iOS 13.
For iPhone X Series, iPad with no Home Button, iPhone 8, or iPhone 8
Plus: Press and quickly release the Volume Up button. Press and immediately
release the Volume Down button. Then, press and hold the Side button until you
see the Apple logo.
For iPhone 7 or iPhone 7 Plus: Press and hold both the Sleep/Wake and Volume
Down buttons for at least ten seconds, until you see the Apple logo
For iPhone 6s and earlier, iPad with Home Button, or iPod touch: Press
and hold both the Sleep/Wake and Home buttons for at least ten seconds, until
you see the Apple logo.
After the restart leave the iPhone for 1-2
hours and check it he images reappering under the info tab.
Fix 5: Update to iOS 13.1
You can report such issue in apple feedback section.
Apple engineer usually fix such high issues immediately and release it in next
release of iOS 13. So it is recommended to always update to latest releases of
iOS to have a permanent fix.
Read: How to fix poor battery life in iOS 13
Fix battery drain in iOS 13.2.3 and iOS 13.3
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