Many iPhone 12 ,11 Pro Max, XR users are facing issue with the McDonald’s app that in the iPhone the McDonald’s app stopped working. While opening McDonald’s app on the iPhone, the app will not open and gets crashed. Due to issue in the McDonald app the iPhone user is not able to login on the app. This is very strange and annoying as the McDonald app automatically logged me out and now never lets me login. The issue seems to be with iPhone only as the app works fine with the Android phones.
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| M cDonald app not working on iPhone : iOs 14 |
While checking the logs for issue, it gives initialization error. The user who had already been login the app are forced to logout from the app and McDonald’s app is not letting them login back to the account. The initialisation issue in McDonald’s app started after updating the McDonald’s app. The App will not even open now it crashes immediately ,before it would open giving you the initialization critical error.
How to fix McDonald app crashing on iPhone while opening on iPhone 12 Pro Max/ 11/ XS MAX/XR/7/8 Plus : iOS 14
Fix 1: Reinstall the app
Delete the McD app and then download it again. If the issue persists then contact the developer of the app to address the issue.
Fix2: Update the McDonald app
The McDonnell app crashing on iPhone seems to be issue with the latest version of MacDonald app. The issue has been reported to the McDonald’s support team multiple times by different people. A permanent fix for the issue will be released by McDonald team.
Fix 3: Report issue to McDondald support
Contact McDonald's Support:
Go Here: Contact Us: Mobile App Questions and Feedback | McDonald's
Select: "Contact Us and FAQs" for "Pick a Different Topic"
Select: "Phone" for "Mobile Device Type"
Select: "Apple iOS" for "Mobile Operating System"
Enter: [your mobile app version]
Enter: What you need assistance with (up to 1,200 characters)
Proceed from there as necessary
But in the end we can answer that companies like McDonald's should test their app very well before placing it to the public as basic issues like login failure, not able to login are not expected. Hopefully in upcoming releases of McDonald's app we will see a permanent fix for the issue.
Comments
The McDonalds app is garbage. It has multiple bugs and no fix is in sight.
Reported the problem many times and they don't even call back.
They even close the case number so it could not be traced.
Terrible.