iPhone 11/12 Pro Max Proximity Sensor Not Working? (Screen remains black while on call)

 


Apple has been very innovative with a new iPhone models, so as their latest iPhone 12 Pro Max and iPhone 11 pro Max are equipped with latest hardware and improved performance. But despite so many hardware upgrades many iPhone users are still facing some basic problem with iPhone like issue with proximity sensor. If proximity sensor iPhone does not work correctly then the means you will see that while you are a call to someone and take your phone near to ear, the call screen will go black and will not turn on after that, even if you remove the iPhone away from you.


iPhone 11 proximity sensor issue


iphone 12/11 Pro screen is still active while on a call and does not turn off to black. When try to cut the call but screen remains black having issue in all types of calling like whatsapp, facetime, sim calls.

This is such a annoying issue as if a wood could you phone on speaker while on call you cannot do that because the iPhone screen will not come up. iPhone 11 screen will turn off temporarily but does not comes back. Even with the latest iOS 14 the iPhone screen will to mean black always while on call.


If you are also facing issue with proximity sensor of iPhone then we have listed some workaround to fix the issue. 


How to fix iPhone 11, 12 pro max proximity sensor not working properly: 

 



Fix : Replace screen protector 

One of the main season behind iPhone proximity sensor not working please use of screen protector if you are using a full screen screen protector, then that maybe the reason why iPhone screen is not turning on while on a call. To remove such issue you should try replacing the screen screen protector to a better quality?




Fix : Disable Raise to wake feature :

Read to wake function seems to create issue with proximity sensor of iPhone many times. Try to disable Raise to Wake in Settings | Display & Brightness in order to confirm or disprove.



Fix : clear Proximity sensor area in iPhone

Proximity sensor in iPhone maybe getting blocked due to something covering proximity sensor on your iPhone. Have a brief look on the screen area if there is no dirt particle or paint like thing is placed above proximity sensor area.


Fix : Reboot iPhone

The iPhone proximity sensor may not work properly due to software glitch. The common software glitch in the iPhone can get removed by simply rebooting the iPhone.


Fix : Update iOS 


The proximity sensor may have issue due to some software issue in iOS 14. The iPhone should be upgraded always to fix any iOS related issue. Apple keeps on releasing new versions of iOS with permanent fix for many such issues. Please check for any pending update for iPhone


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