Many Xbox users are reporting issue with Xbox One and Xbox 360 that Xbox won't load the dashboard. The home screen is not loading on the Xbox One. The issue started after the users did an update to Xbox one after this the Xbox One Dashboard is not loading and stuck on black screen which is also called Black screen of death.
Xbox One not loading home screen or Dashboard |
Restarting the Xbox also
does not help and the Xbox one Dashboard won’t load at all. The Xbox One loads
up but then the dashboard is completely black, also in some cases the Xbox One
Stuck on Green Loading Screen. Some users are seeing weired error message on
Xbox screen like System Error: E101 00000504 8B050041
How to fix Xbox One not loading Dashboard after the update :
Fix 1 : Hard Reset Xbox One
Generally a software may cause different issue in the System which may be minor glitches related to registry etc. To fix general software issue you should try hard restting the Xbox One. You can hard reset the Xbox One by holding the power button for 20 seconds Once done that now clear the cache. To clear the cache on an Xbox One, fully shut down the console. Next, disconnect the power cord from the back of the console for two minutes After this Xbox should show Dashboard normally.
Fix : Reset the Xbox to factory settings
If Xbox is not shown Dashboard at all then you should
try the factory settings. To do that
-
Unplug your Xbox for
about 15 to 30 seconds then plug it back in.
-
While it's still off
hold the controller sync button on the side and the disc eject button until you
hear the startup sound twice or more and the settings pop up on screen.
-
Also don't forget to
select the settings that let you keep all your games.
Fix 3: Click report a problem
There is another workaround
for Xbox not showing Dashboard, all you have to do is hold home button and the
you will get the turn off screen, click report a problem and create one and
send it, dashboard will be back and you can take control.
Fix 4: Try offline mode
After the update
disconnect the Xbox from the internet and then try to start it, it may take forever because it's trying to connect
to xbox live with a slow internet connection.
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