How to fix OnePlus 9/10 Pro freezing / hangs/ crashing ?



One Plus 9/10 Pro is great phone from the company and it has many upgraded hardware, specially the camera is reported as one of the best in its segment. But recently many users of OnePlus 9 Pro are reporting issues that One Plus 9 Pro keeps on crashing or screen freezes randomly. Even with the latest Android 12 update the users are seeing this issue. 


OnePlus 10 Pro crashing freezing 



OnePlus 9 Pro screen freezes randomly while using apps like Instagram, Facebook or Google Chrome. The Oneplus stutter while using the phone. The phones is hanging across all different area and the issue happens in any type of apps and also from lock screen and even in using the fingerprint scanner lights up and freezes.



How to fix Phone keeps freezing/ Crashing and app crashing on One Plus 9 Pro, One Plus 10 Pro


Fix : Reboot the Phone


One common reason why OnePlus 9 Pro may freeze can be due to some software glitch in the phone. Please reboot the Phone to fix such glitches. 



Fix :  Uninstall the Webview


If you are using the latest version of Android then one workaround to fix Oneplus freezing is to try uninstalling 'Android System Webview' via the Google Play Store to fix the app crashing. This seems to fix issue to app crash as well.



Fix : Disable Bubble setting 


Many users on OnePlus 9 Pro are facing phone freezing with notification. It is observed that if you using Bubble setting in the phone then you may see phone hanging issue. One quick solution is to turn Bubble setting off in the Notification settings. 


Fix : Turn off background app refresh


If you are constantly seeing Oneplus 9 Pro freezing , then this could be due to overload on the CPU, to fix that you can simply turn off background app refresh setting on the Phone. 

Go to settings-> Connections-> Data Usage-> Turn off for mobile and WiFi data.


Fix : Check for Problematic apps


If you are using too many apps in the Oneplus phone, then a faulty app may cause issue to like freezing phone. One such app which is causing issue for many users is GCam , Try uninstalling the apps that may cause such issue and avoid them.

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