iPhone 11 Pro Max stuck on white screen while restoring from iTunes [Fix]


 Apple have recently launched its flagship phones iPhone 11 series and the new iPhone are powered with new hardware specification and cameras. At the same time Apple have also launched its new iOS 13. So there is lots of things happening for Apple customers. With launch of new iPhone 11 there is a great boost to Apple iPhone sale and Apple must be happy about it. But like earlier updates and iPhone models, the new iPhone 11 is also affected by some major issues, Mostly iPhone 11 users are facing issue to restore backup using iTunes on mac.

iphone 11 Max pro white screen of death


Seems like the new iPhones 11 are also affected with multiple issue. One such issue is reported by iPhone 11 Pro Max users that when they try to restore  from iTunes backup on computer, it fails and gives a white screen with, stuck on white screen with apple and progress bar all the way to the right. And the iPhone users is not much can do from here. This is a serious issue for the iPhone users who chose to update their iPhone and restored the backup to latest iPhone 11 Pro Max.




The issue is like, once you restore from the old backup to new iPhone 11 Pro Max, the restore will work normally but at the end of restore iPhone 11 Pro Max stuck on white screen, the stucked iPhone 11 won't move off this white screen, and you can't even turn it off, which is very irritating. It seems like the iPhone 11 Pro Max is stuck in infinite loop while restoring from iTunes.  With a white screen, black apple, progress bar completely to the right with iTunes saying "Preparing to copy items", but nothing happens after that.


How to fix iPhone 11 Max Pro stuck on White scree of death while restoring from iTunes backup on iOS 13:




Fix 1: Wait for few more hours

Sometimes the restore process to new iPhone may take a bit longer then expected as database restore will to upgraded to iOS 13. If your iPhone 11 Pro Max is stuck in white screen you should wait for 6-8 hours and see if this works fine.  

Fix 2: Use iCloud backup



Many iPhone 11 users who upgraded and restored backup from iCloud did not face this issue. So if you have iCloud back up of your older iPhone, please try restoring your iPhone from iCloud backup.
If your phone is stuck in white screen and can’t restore iPhone from iCloud, it is suggested to use DFU mode as shown in below fix. Once your phone is up normally restore icloud backup.


Fix 3: Restore with forced DFU mode and reinstall software from Mac


This is the most successful fix to restore iPhone 11 Max Pro. We recommend to please these steps carefully and observe closely.
 To recover iPhone 11 Pro Max from you can use DFU mode :
----- Quick Steps (if you know what is DFU, if not skip to next section)----------
-Enter DFU mode with the iPhone 11 Pro Max attached to  Mac ( with iTunes) via USB.
- Open iTunes.
-iTunes should now detect the restore mode, download iOS13, wiped out the iphone, installed the iOS 13 from scratch now.
-Do the  normal setup, restore back up, and should work normally now.
---------------------------------------------------------------------------------------------



iphone 11 Max pro white screen of death on mac

If you don’t know how to do DFU, below are steps by step details to do recovery using DFU :

How to Enter DFU Mode on iPhone 11, XS, iPhone XR, iPhone XS Max


DFU mode needed is extreme troubleshooting scenarios. Make sure that you're using the latest version of iTunes.
 All iOS devices can  enter into DFU mode for restoring, though the process of entering DFU mode differs per device model.
 Using DFU mode with iPhone 11 requires a computer with latest version of iTunes software, whether that is a Mac or Windows, with USB port to connect the iPhone 11 Pro Max. Please note that restoring a device may cause permanent data loss, so always please ensure to have a backup available.
1.    Open iTunes on the Mac /Windows /PC
2.   Connect the iPhone 11 Pro Max to iTunes by using a USB cable to the PC
3.   On your iPhone 11 Press Volume Up button and release.
4.   On your iPhone 11 Press Volume Down button and release.
5.    Now on the iPhone 11 press and hold the Power button until the iPhone 11 screen turns black, this usually takes about 8-12 seconds
6.   While still holding the Power button, now press and hold both Power and the Volume Down button for 5 seconds
7.    Now Release the Power button but continue to hold Volume Down button for another 8-12 seconds.
8.   Now the iTunes should pop-up an alert message saying “iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes” indicating the iPhone 11 Max Pro is in DFU mode
Now the iPhone 11 Max Pro is now in DFU mode with iTunes, Now can be restored.
Please note that if you do not see  “iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes” message, you will have start the process over again and follow the directions more precisely, following the exact step for DFU is necessary in order to properly enter DFU mode.
Note : If the iPhone screen turns on, or you see an Apple logo or iTunes logo on the display of iPhone, then the iPhone 11 Max Pro is not in DFU mode and you need to start over.

To Exit DFU Mode on iPhone 11 Pro Max:

If case you have entered into DFU mode and want to exit it for some reason , you can do this without restoring the iPhone:
1.    On iPhone 11 Press and release Volume Up button
2.   Press and release Volume Down button
3.   Press and hold the Power button until the Apple logo appears on screen




Fix 4: Contact Apple care center
Apple gives a 14 day policy for return/exchange, in case nothing helps to fix the issue, you should visit nearby Apple support center and if they are also not able to help to recover iPhone 11,  the last option then would be to exchange your iPhone for another one, or just simply refund your money.



Hope above steps helped you to fix the issue on iPhone 11 Max Pro to restore from white screen of death.

Fix for iPhone 11 stuck at black screen of death

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