Many iPhone 12 user facing issue that iPhone is silencing the incoming calls for unknown number or if the number is not in their favourite list. Not only for the incoming call but iPhone is also silencing text ringtones as well. Due to this silenced call issue in iPhone, and the user is able to see missed call on the lock screen only. One common reason that iPhone concern is the incoming call is if the phone is placed in do not disturb mode. But even when DND is said to have still the iPhone is silencing incoming calls.
This is a very weird issue in iPhone is only the calls from favourite list will ring true but all other calls will be silenced by the iPhone which was even reported in the latest iOS 14 and iPhone 12 pro max, 11, iPhone X/8/7 Plus. Due to this issue iPhone users are missing a lot of calls.
The iPhone is not ringing for incoming call is not a very new issue. But there are many different reasons why iPhone may not ring for incoming calls.If your iPhone is also not ringing for incoming calls specially from unknown numbers then we have listed some possible fixes or workaround to fix the problem.
How to fix silence call issue in iPhone/ iPhone 12 unknown incoming calls getting silenced : iOS 14
Fix 1: Switch Off WiFi Calling
Try to switch off: Phone - Wi-fi Calling
This solution has worked for many users
Fix 2: Check automatically silence unknown numbers setting
One of the common reason why call in iPhone are getting silenced is have the "silence unknown callers" turned on in Settings > Phone
Go to SETTINGS then PHONE then down to SILENCE UNKNOWN CALLERS and CALL BLOCKING AND IDENTIFICATION.
Fix 3: Basic troubleshooting steps
Apart from above fixes there are some other troubleshooting steps that you can do in your iPhone to fix the issue if incoming unknown calls are getting silenced in iPhone.
Check for blocked list Go to Settings > Phone > Blocked Contacts to look for numbers that shouldn’t be there.
To remove a number from the list, touch the number and swipe right to left. Tap Unblock
- Check the MUTE switch on the left side of the phone, above the volume buttons. It should be towards the screen
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Check the volume setting. With the Home screen displayed, press the VOLUME UP button on the left side of the phone. It’s above the VOLUME DOWN button.
- Go to Settings/Do not Disturb. Turn it off if it is on. Also turn off Scheduled. With both off none of the other switches there matter.
- Go to Settings/Phone. There’s a switch for Silence Unknown Callers. If it is on any calls from numbers not in your contacts will go directly to voicemail.
- Also in Settings/Phone: Make sure Call Forwarding is off.
- Go to Settings/Sounds & Haptics. Make sure there is a sound assigned to Ringtone.
- Go to Settings/Screen Time/Communications Limits. Tap each of the 2 entries and make sure both are “Everyone"
- Restart your iphone
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